Telegram

Getting started

1. 1

   Open Apps in Arena

   Go to the Apps section in your Arena CRM dashboard and find Telegram. Open in Arena

2. 2

   Connect Telegram

   Click the link to open a chat with the Arena CRM bot, then send the connection code to link your account.

3. 3

   Start chatting

   Send your first message — try asking "How many leads did I book this week?"

Notifications

Once connected, you'll receive notifications for:

• New booked leads and appointments
• Lead qualifying notifications
• Campaign completion alerts
• Lead reply and reschedule notifications

All notifications are on by default. To manage them, go to Apps → Telegram → Settings in Arena.

What you can do

• Get real-time notifications for booked and qualifying leads
• Ask your AI assistant about your pipeline and campaigns
• Check daily and weekly performance summaries
• Manage your leads through natural conversation
• Get alerts when leads reply or reschedule